We want to see the worse in people. Because maybe then, we'll have a just cause for our cynicism. But, there's always that one individual that defies all our preconceived notions about life and "reality", and we're forced to pause and rethink our theories. That exception, that legend of hope that shows its glorious face in the simple kindness of a humble soul.
Maybe our outlook is a little bleak. Maybe it's tainted by bitterness and hurt from the past.
And with this newfound perspective, we crawl out of our minute, dark boxes and see the world for what it really is. When this happens, the exception becomes a rule.